Bury Branch

Radcliffe Branch

Our Practice phone number will be changing on 10th of July 2024, the new number will be 0161 763 8527

Our Practice phone number will be changing on 10th of July 2024, the new number will be 0161 763 8527.

If you call either number between the 10th of June and the 10th of July, you will be greeted with a voice message advising you our number will be changing. You will then be diverted to our reception team.

After the 10th of July if you call 0161 447 9820 you will no longer be diverted, instead you will be advised to call our new number.

 

Why are we changing our number?

In November 2017, the telecoms industry announced its intention to retire analogue telephone networks such as the Public Switched Telephone Network (PSTN) by the end of 2025. The industry will upgrade landline services to new digital technology using an internet connection, such as Voice over Internet Protocol (VoIP), Digital Voice or All-IP telephony.

 

Do patients need to do anything?

Patients won’t need to do anything other than updating existing contact numbers and remembering to call our new 0161 763 8527 number.

The practice has already changed over to a VoIP system in 2022, we’re now finalizing the change by amending our physical number.

 

If you have any questions or concerns, please let one of our reception team know.

 

Thank you for your patience,

Rock Healthcare

Date published: 10th June, 2024
Date last updated: 10th June, 2024