Bury Branch

Radcliffe Branch

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records


Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments

Free Building Wi-Fi (Moorgate Primary Care Centre)

Gov Wi-Fi is a free Wi-Fi for NHS staff and visitors. To create a GovWiFi account and connect to a GovWiFi network you need to text ‘Go‘ to 07537 417 ... [continue] Free Building Wi-Fi (Moorgate Primary Care Centre)

How to register

You can register by completing the registration form attached below. This can also be obtained from the practice. When you register, we will ask you to make an appointment to ... [continue] How to register

Learning Time Initiative (LTI)

Learning Time Initiative (LTI) encompasses various activities, resources, and programs aimed at keeping staff members up to date with the latest developments, regulations, and best practices in healthcare. This includes ... [continue] Learning Time Initiative (LTI)

Named GP

All patients at Rock Healthcare have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice, this will ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

The practice covers a wide area of the Bury footprint. Please click on the link below and enter your postcode to check   https://www.primarycare.nhs.uk/publicfn/catchment.aspx?oc=Y02755&h=600&w=800&if=0​  

Staying Well Team Bury

Click here for the Staying Well Team Bury The Staying Well Team is a project for over 50’s provided by Bury Council. The Staying Well Team will help you to ensure you ... [continue] Staying Well Team Bury

Understanding Your Clinical Team

Primary care in england encompasses a diverse array of professionals collaboratively work together to ensure the delivery of high-quality, patient-centred care across various settings. From General Practitioners and Advanced Nurse ... [continue] Understanding Your Clinical Team

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside ... [continue] Updating your details

Zero Tolerance

The Policy Rock Healthcare Limited is committed to taking all reasonable precautions necessary to ensure the health, safety, welfare and well-being of its employees, patients and visitors, and endeavours to ... [continue] Zero Tolerance

Date published: 8th October, 2014
Date last updated: 15th November, 2014